ARTICLE 1 - SELLER INFORMATION
ARTICLE 1.1 - SELLER Title: BİLAL MEHMET ÖNER (SOLE PROPRIETORSHIP)
Address: PİYALEPAŞA MAH. BABAPINAR ARALIĞI SK. NO: 2 A INNER DOOR NO: A BEYOĞLU/ISTANBUL
Phone: 0(506) 655 99 34
ARTICLE 1.2 - BUYER
The person who is a member of the cavronart.com shopping site as a customer. The address and contact information used during the membership registration are considered.
ARTICLE 2 - PRODUCT DESCRIPTION
The basic features of goods or services are listed on the website cavronart.com. You can review the basic features of the product during the campaign period.
The listed and posted prices on the site are the sale prices. The announced prices and promises are valid until updated or changed. Prices announced for a limited time are valid until the stated period ends.
The type, quantity, brand/model, color, quantity, sale price, payment method, and the details of the order are based on the information at the time the order is completed.
ARTICLE 3 - GENERAL TERMS
3.1) The BUYER declares that they have read the basic characteristics, sales price, and payment method of the product, and delivery information, as well as the required confirmation in the electronic environment. By confirming this Pre-Information electronically, the BUYER also confirms that they have obtained the correct and complete address, basic product features, taxes included price, payment, and delivery details that the SELLER must provide before the conclusion of the distance contract.
3.2) The product will be delivered to the BUYER or the person/institution at the address provided, within the period mentioned on the website, based on the distance from the BUYER's residence, provided it does not exceed the legal 30-day period.
3.3) The SELLER is not responsible for any issues encountered by the shipping company preventing the delivery of the ordered product to the BUYER.
3.4) The SELLER is responsible for delivering the product in a safe, complete, and conforming condition with the specified features in the order, including any warranty certificates and user manuals.
3.5) The SELLER may provide a different product of equal quality and price, with the clear approval of the BUYER, before the obligation to perform is due.
3.6) If the delivery of the product or service becomes impossible, the SELLER will inform the BUYER about this issue before the deadline for performance and refund the total amount to the BUYER within 10 days.
3.7) The electronic confirmation of this Pre-Information Form is required for product delivery. If the payment is not made or is canceled in the bank records for any reason, the SELLER is relieved of the obligation to deliver the product.
3.8) In case the BUYER's credit card is used unauthorizedly by others, and the payment is not made by the bank or financial institution for the product, the BUYER must return the product within 3 days if already delivered. In this case, shipping costs are the responsibility of the BUYER.
3.9) In case of force majeure or extraordinary situations such as bad weather conditions or transportation disruptions that prevent timely delivery, the SELLER is obligated to inform the BUYER. The BUYER may cancel the order, change the product with an equivalent, or postpone the delivery until the obstruction is removed. If the order is canceled, the amount paid will be refunded within 10 days. If the payment was made by credit card, it will be refunded within 7 days after the cancellation.
ARTICLE 4 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the distance sales contract (except for Concert and Event Tickets) within 14 days after receiving the product or upon delivery to the person/institution designated by the BUYER, without providing any reason or incurring any legal or financial liability. For service contracts, this period starts from the date of signing the agreement. In case the service performance starts before the end of the withdrawal period with the consumer's approval, the right to withdraw cannot be exercised.
To exercise the right of withdrawal, the BUYER must notify the SELLER in writing (by registered mail, fax, or email) within the 14-day period, and the product must not have been used as per Article 5.
a) The invoice of the product delivered to the third party or the BUYER must be provided. If the invoice is corporate, it must be returned with the return invoice issued by the institution. If the return invoice is not issued, the return will not be processed.
b) Return form.
c) The product, including its box, packaging, and accessories (if any), must be returned in complete and undamaged condition.
d) The SELLER is obligated to refund the total price and the documents binding the BUYER within 10 days after receiving the cancellation notification and to return the product within 20 days.
e) If the value of the product decreases due to the BUYER's fault or it becomes impossible to return the product, the BUYER is responsible for compensating the SELLER’s damages in proportion to their fault.
f) If the return results in a reduction in the campaign’s limit amount, the discount applied will be canceled.
g) For domestic returns, the shipping fee is borne by the SELLER, while for international returns, it is borne by the BUYER.
h) The SELLER does not refund the shipping fee charged to the BUYER.
ARTICLE 5 - PRODUCTS THAT CANNOT BE RETURNED UNDER THE RIGHT OF WITHDRAWAL
The return of products specially prepared for the BUYER's requests or personal needs, which cannot be returned due to their nature, or products that are perishable or near expiration, or opened recordings, software, and computer consumables is not possible as per the regulation.
ARTICLE 6 - JURISDICTION
In case of a dispute arising from the implementation of this Agreement, the Consumer Arbitration Committees and Consumer Courts at the location where the BUYER purchased the goods or services or where their residence is located are authorized.
ARTICLE 7 – DEFAULT OF THE BUYER
In the event that the BUYER defaults, the BUYER agrees to pay for any damage and loss caused to the SELLER due to the delayed performance of the obligation. If the BUYER’s default is due to the SELLER’s fault, the BUYER will not be obligated to compensate for any damage or loss.
ARTICLE 8 – COMPETENT COURT
In the application of this Preliminary Information, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and where the BUYER resides are authorized, in accordance with the limits announced by the Ministry of Industry and Trade. The SELLER may make complaints and objections within the monetary limits set by the Ministry of Industry and Trade, and apply to the consumer problems arbitration committee or the consumer court in the area where the goods or services were purchased or where the BUYER’s residence is located. Information on the monetary limit is as follows:
Effective from 28/05/2014:
a) In accordance with Article 68 of the Consumer Protection Law No. 6502, disputes with a value below two thousand Turkish Liras must be submitted to district consumer arbitration committees, disputes below three thousand Turkish Liras to provincial consumer arbitration committees, and in metropolitan cities, disputes between two thousand and three thousand Turkish Liras must be submitted to provincial consumer arbitration committees. Disputes above these amounts cannot be submitted to consumer arbitration committees.
b) For disputes exceeding the stated value, applications must be made to the Consumer Court, and in places without a Consumer Court, applications must be made to the Civil Court of First Instance acting as the Consumer Court.
This preliminary information is provided for commercial purposes.
Attention: Please check your package for damages before signing the delivery receipt. If there is any damage to the package, do not sign any documents and return the package to the courier for a report to be made. The new products will be immediately sent to you. Cavronart.com is not responsible for any damage or shortage in the products inside the package if the package is accepted after being signed.
- All of these terms and conditions are subject to Turkish Law.
ARTICLE 1 - SELLER INFORMATION
ARTICLE 1.1 - SELLER Title: BİLAL MEHMET ÖNER (SOLE PROPRIETORSHIP)
Address: PİYALEPAŞA MAH. BABAPINAR ARALIĞI SK. NO: 2 A INNER DOOR NO: A BEYOĞLU/ISTANBUL
Phone: 0(506) 655 99 34
ARTICLE 1.2 - BUYER
The person who is a member of the cavronart.com shopping site as a customer. The address and contact information used during the membership registration are considered.
ARTICLE 2 - PRODUCT DESCRIPTION
The basic features of goods or services are listed on the website cavronart.com. You can review the basic features of the product during the campaign period.
The listed and posted prices on the site are the sale prices. The announced prices and promises are valid until updated or changed. Prices announced for a limited time are valid until the stated period ends.
The type, quantity, brand/model, color, quantity, sale price, payment method, and the details of the order are based on the information at the time the order is completed.
ARTICLE 3 - GENERAL TERMS
3.1) The BUYER declares that they have read the basic characteristics, sales price, and payment method of the product, and delivery information, as well as the required confirmation in the electronic environment. By confirming this Pre-Information electronically, the BUYER also confirms that they have obtained the correct and complete address, basic product features, taxes included price, payment, and delivery details that the SELLER must provide before the conclusion of the distance contract.
3.2) The product will be delivered to the BUYER or the person/institution at the address provided, within the period mentioned on the website, based on the distance from the BUYER's residence, provided it does not exceed the legal 30-day period.
3.3) The SELLER is not responsible for any issues encountered by the shipping company preventing the delivery of the ordered product to the BUYER.
3.4) The SELLER is responsible for delivering the product in a safe, complete, and conforming condition with the specified features in the order, including any warranty certificates and user manuals.
3.5) The SELLER may provide a different product of equal quality and price, with the clear approval of the BUYER, before the obligation to perform is due.
3.6) If the delivery of the product or service becomes impossible, the SELLER will inform the BUYER about this issue before the deadline for performance and refund the total amount to the BUYER within 10 days.
3.7) The electronic confirmation of this Pre-Information Form is required for product delivery. If the payment is not made or is canceled in the bank records for any reason, the SELLER is relieved of the obligation to deliver the product.
3.8) In case the BUYER's credit card is used unauthorizedly by others, and the payment is not made by the bank or financial institution for the product, the BUYER must return the product within 3 days if already delivered. In this case, shipping costs are the responsibility of the BUYER.
3.9) In case of force majeure or extraordinary situations such as bad weather conditions or transportation disruptions that prevent timely delivery, the SELLER is obligated to inform the BUYER. The BUYER may cancel the order, change the product with an equivalent, or postpone the delivery until the obstruction is removed. If the order is canceled, the amount paid will be refunded within 10 days. If the payment was made by credit card, it will be refunded within 7 days after the cancellation.
ARTICLE 4 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the distance sales contract (except for Concert and Event Tickets) within 14 days after receiving the product or upon delivery to the person/institution designated by the BUYER, without providing any reason or incurring any legal or financial liability. For service contracts, this period starts from the date of signing the agreement. In case the service performance starts before the end of the withdrawal period with the consumer's approval, the right to withdraw cannot be exercised.
To exercise the right of withdrawal, the BUYER must notify the SELLER in writing (by registered mail, fax, or email) within the 14-day period, and the product must not have been used as per Article 5.
a) The invoice of the product delivered to the third party or the BUYER must be provided. If the invoice is corporate, it must be returned with the return invoice issued by the institution. If the return invoice is not issued, the return will not be processed.
b) Return form.
c) The product, including its box, packaging, and accessories (if any), must be returned in complete and undamaged condition.
d) The SELLER is obligated to refund the total price and the documents binding the BUYER within 10 days after receiving the cancellation notification and to return the product within 20 days.
e) If the value of the product decreases due to the BUYER's fault or it becomes impossible to return the product, the BUYER is responsible for compensating the SELLER’s damages in proportion to their fault.
f) If the return results in a reduction in the campaign’s limit amount, the discount applied will be canceled.
g) For domestic returns, the shipping fee is borne by the SELLER, while for international returns, it is borne by the BUYER.
h) The SELLER does not refund the shipping fee charged to the BUYER.
ARTICLE 5 - PRODUCTS THAT CANNOT BE RETURNED UNDER THE RIGHT OF WITHDRAWAL
The return of products specially prepared for the BUYER's requests or personal needs, which cannot be returned due to their nature, or products that are perishable or near expiration, or opened recordings, software, and computer consumables is not possible as per the regulation.
ARTICLE 6 - JURISDICTION
In case of a dispute arising from the implementation of this Agreement, the Consumer Arbitration Committees and Consumer Courts at the location where the BUYER purchased the goods or services or where their residence is located are authorized.
ARTICLE 7 – DEFAULT OF THE BUYER
In the event that the BUYER defaults, the BUYER agrees to pay for any damage and loss caused to the SELLER due to the delayed performance of the obligation. If the BUYER’s default is due to the SELLER’s fault, the BUYER will not be obligated to compensate for any damage or loss.
ARTICLE 8 – COMPETENT COURT
In the application of this Preliminary Information, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and where the BUYER resides are authorized, in accordance with the limits announced by the Ministry of Industry and Trade. The SELLER may make complaints and objections within the monetary limits set by the Ministry of Industry and Trade, and apply to the consumer problems arbitration committee or the consumer court in the area where the goods or services were purchased or where the BUYER’s residence is located. Information on the monetary limit is as follows:
Effective from 28/05/2014:
a) In accordance with Article 68 of the Consumer Protection Law No. 6502, disputes with a value below two thousand Turkish Liras must be submitted to district consumer arbitration committees, disputes below three thousand Turkish Liras to provincial consumer arbitration committees, and in metropolitan cities, disputes between two thousand and three thousand Turkish Liras must be submitted to provincial consumer arbitration committees. Disputes above these amounts cannot be submitted to consumer arbitration committees.
b) For disputes exceeding the stated value, applications must be made to the Consumer Court, and in places without a Consumer Court, applications must be made to the Civil Court of First Instance acting as the Consumer Court.
This preliminary information is provided for commercial purposes.
Attention: Please check your package for damages before signing the delivery receipt. If there is any damage to the package, do not sign any documents and return the package to the courier for a report to be made. The new products will be immediately sent to you. Cavronart.com is not responsible for any damage or shortage in the products inside the package if the package is accepted after being signed.
- All of these terms and conditions are subject to Turkish Law.