When creating your order, do the following:
1) Measure your desk: Make sure to select the size that fits your desk perfectly.
2) Consider print and stitching margins: Ensure that important design elements in your image are at least 10 mm (1 cm) away from the edges. Some of these areas will be left outside the print for safety reasons, and the other part will be covered by the stitching along the edges. Also, keep in mind that mouse pads & desk mats have rounded corners.
3) Upload your image: You can upload your file by clicking the "Select File" button. If the site doesn’t accept your uploaded image, you can find instructions on what to do in the "Frequently Asked Questions about Design" section below. If you find an image from our metal poster collections that you like, you can create a personalized mouse pad & desk mat by writing the image name in the field below the "Upload File" section and placing your order.
4) Issue: If you have any concerns, you can contact us through our WhatsApp line, email us at “info@cavronart.com,” or DM us on Instagram.
Important Note: For products going to a different address as a gift, to avoid ruining the surprise, after you create your order with your own number, make sure to enter the recipient’s phone number in the order section or send us your order number via WhatsApp so that we can contact you regarding the personalized mouse pad & desk mat gift.
Frequently Asked Questions about Design
Here are the frequently asked questions and answers:
1) What should I do if the quality of my image is not as expected?
It’s important to know that the quality of the image you upload directly impacts the sharpness and detail of the print. Therefore, your image resolution should be at least 1920x1080px. If it’s smaller, don’t worry—we’ll make the necessary improvements, and before printing your mouse pad & desk mat, we’ll contact you via WhatsApp to get your final approval for the image..
2) What should I do if my image appears too small for the print area?
Once we adjust the size of your image, we’ll send it to you via WhatsApp and ask for your final approval before printing..
3) Can I add text to my image, will you do that?
Of course, we’d be happy to. Just contact us via WhatsApp..
4) Will the text on my image be clear?
We can achieve clear results for text as small as "text size 8px" on your image..
5) I was going to order a standard or gamer mouse pad. Will the image be placed horizontally or vertically on the mouse pad?
We will position your image according to its orientation. If the top and bottom edges are longer, it will be placed horizontally; if the left and right edges are longer, it will be placed vertically.
6) What format should my image be in?
Our website accepts JPEG and PNG file formats. Most images are available in these formats. If your image is in another format, you can send it to us via email at “info@cavronart.com.” If you have any questions, feel free to contact us via WhatsApp.
7) What should I do if the site does not accept my uploaded image?
Our website infrastructure allows image uploads up to 160 MB. If the site doesn’t accept your image, you can reduce the file size or compress it and send it to us via email at “info@cavronart.com.
Note: Since the surface of the mouse pads & desk mats is fabric, it may shrink slightly during the heat press process.
Click here to go to the personalized mouse pad & desk mat product page.